FAQs Page

The answer to all your questions

IS THIS FOR REAL?

Yes this is for real, we are a legitimate organization whose goal is to provide high-grade marijuana and marijuana products to Canadians. We believe that marijuana should be made available to all Canadians in a safe and responsible way.  The laws have now been heading in the right direction, and as of 2018 recreational marijuana will be legal throughout Canada.

Payments

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

You can pay for your order by Interac e-Transfer, or Credit Card.

  • When paying by Interac, select “Interac e-Transfer” as your payment method. Instructions will be provided in your online invoice. Orders will ship only after your e-Transfer has been received.  Your order will be cancelled if payment isn’t received within 6 hours of placing it.
  • When paying by Credit Card, select “Credit Card” as your payment method. Instructions are on screen to enter your information onto our secure private website.

I HAVE SENT AN INTERAC E-TRANSFER, NOW WHAT?

e-Transfers can take up to 2 hours to process within our system and notify us about your pending transfer. If within a few hours we haven’t accepted your payment don’t be alarmed. We are probably working on other orders. Orders will be processed in the order of when payment was received. WHAT IF I DON’T SEND PAYMENT?

Once an order is made it will be placed on hold until we receive payment, we will keep your order on hold for up to 48 hours. If payment is not made within 48 hours, your order will be cancelled and you will have to place a new order. If you need more than 48 hours, please don’t hesitate to give us an email at skunksoasis@gmail.com so we don’t cancel your order.

Shipping & Orders

HOW LONG WILL IT TAKE TO GET MY ORDER?

Once your order is received, it will be shipped within 1 business day of receiving payment. Canada Post Express post can take from 2-3 business days to reach you, depending on where you live. Sometimes it takes longer if you are located in a remote area.  All shipments will have tracking numbers that will be sent to you once it has been shipped.  That way your package is GUARANTEED to be replaced if lost.

If you choose to have your package shipped by regular postage, your package will usually arrive within 5-7 business days.  Regular postage does not come with insurance and therefore will not be replaced if lost. Please visit our Shipping page for more information.

DO YOU SHIP INTERNATIONALLY

Absolutely NOT, we do not ship anywhere outside of Canada. We only ship in Canada Please visit our Shipping page for more information.

HOW DO I ENSURE I GET MY ORDER?

Most of our packages are sent via Canada Post Express post.  You will receive a tracking number in your email.  If for any reason the package does not arrive, we will make arrangements to replace it.

If you choose not to use Express post, and choose regular mail with no tracking, we cannot guarantee the shipment, and will not be replaced if lost. Please visit our Shipping page for more information.

CAN SOMEONE TELL WHAT’S IN THE ENVELOPE?

All our packages are sent vacuum sealed to avoid any scent.  We do our best to ensure that our packaging is discreet and nondescript so it just looks like any other regular mail.  Discretion is our highest concern… Please visit our Shipping page for more information.

DO YOU DO SAME DAY DELIVERIES?

Yes, in the lower-mainland (Vancouver, Delta, Abbotsford, New Westminster, White Rock, Port Coquitlam, Surrey, Langley, Etc.) We offer same day deliveries if made Before 2pm. If outside of the Lower Mainland, No, Express Post only.Please visit our Shipping page for more information.